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Story Map Series issues with microsoft EDGE

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06-30-2017 12:21 PM
JohnWatermolen
New Contributor II

I am having trouble viewing points in a Story map on and a link to a  Microsoft Edge. It works fine on Google Chrome.

Any suggestions, would be appreciated

John

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13 Replies
AlisonSizer
New Contributor III

Hi John,

I'm able to get the points on this map to load if I open your story in Edge using an http prefix on this url, but it breaks if I use https in the address. Is that what you're seeing as well? Or will the map not load on either for you?

The mystery deepens, as I tried just opening that webmap in Edge using ArcGIS Online's Map Viewer directly, and it didn't load in either http or https. Here are those links, to try it yourself: 
http: http://www.arcgis.com/home/webmap/viewer.html?webmap=06a9a00956de4243a6c5b0d439e34aec 
https: https://www.arcgis.com/home/webmap/viewer.html?webmap=06a9a00956de4243a6c5b0d439e34aec 

We will keep looking into this, and will let you know what we find.

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RupertEssinger
Frequent Contributor II

I get the same findings as Alison Sizer‌  In your Story Map Series the point map in the second section works OK for me on Chrome in HTTP or HTTPS

http://nebraska.maps.arcgis.com/apps/MapSeries/index.html?appid=c59cfb2acf1649b1afe4c58cf72c894b&ent... 

https://nebraska.maps.arcgis.com/apps/MapSeries/index.html?appid=c59cfb2acf1649b1afe4c58cf72c894b&en... 

but on Microsoft Edge the points don't draw on HTTPS.  Perhaps your work machine is enforcing HTTPS when you load HTTP? But I think they both should work. I'm assuming that you aren't seeing any sharing issues reported in the Story Map Series Builder or My Stories | Story Maps .

I'd suggest contacting Esri tech support to have them look into the issue as you are close to roll out.


Rupert

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RupertEssinger
Frequent Contributor II

A couple of bonus tips for your story map:

- You could specify a URL that gets launched when someone clicks a logo

- You could turn off the Legend on your map: doesn't seem necessary

- Before you roll out your story, go to My Stories | Story Maps  and upload a thumbnail, enter a one line summary and add some search tags. Most importantly the thumbnail, title and summary on this page get used automatically in social media shares. My Stories updates that page or you can do it directly. My Stories also checks your story for issues, so it is a good deal.
https://www.arcgis.com/home/item.html?id=c59cfb2acf1649b1afe4c58cf72c894b 

Rupert

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JeffCook1
New Contributor III

I have a story map that has been up for a couple of years. It is located here

https://idaho.maps.arcgis.com/apps/StorytellingSwipe/index.html?appid=1528e88dda2d4bfcb4305d4e78acb6... 

In Microsoft Edge, it appears that my service at Folder: /  is not connecting to Microsoft Edge.

The service runs fine in Internet Explorer, Google Chrome, and Mozilla Firefox

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