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Story Map only saying "Story is initializing Thanks for waiting"

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07-01-2020 08:17 AM
deleted-user-G6wNS5_BZkU9
Deactivated User

We recently finished a story map found here - http://tnc.maps.arcgis.com/apps/MapSeries/index.html?appid=d709594335ff48389171e2745a0b057c

It worked in the months prior to today but as soon as we set it to public, it returned "Story is initializing Thanks for waiting" while endlessly loading. We've tried several browsers, computers and no luck. Does anyone know why it is doing this? Any insight into what is happening would be helpful as I can't even edit it.

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12 Replies
HerbertHausmann
Emerging Contributor

Hello AravindStoryMaps

since today we have this problem with a StoryMap - Message: "Story is initializing Thanks for waiting". The map worked for years - until today after i added a Tab.

 

 

 

  

 

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DiegoNegron
Occasional Contributor

I am also running into this issue in ArcGIS Enterprise 10.8.1 with a Map Series Story map embedded into an iFrame. If I make the map public, it opens right up but if I share it to the organization, it does not finish opening and does not pop-up the authentication request.

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HerbertHausmann
Emerging Contributor

Hello ESRI-Community,

today we did some changes within Story Map. Since these changes, its not possible to open the Story Map anymore.

Message: "Story is initializing Thanks for waiting" shows up and its not loading any content. It worked in the years prior. Was there any update?

 

Thanks!

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