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"X" in pop-ups does not appear in Internet Explorer

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08-13-2018 06:43 AM
by Anonymous User
Not applicable

It has been pointed out that IE pop-ups do not display the X in the top right corner. It works in Firefox and Chrome. Not sure if there is really a question to this but more of pointing it out. I am using Story Journal and running IE11. I've attached images. Thanks!

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16 Replies
RupertEssinger
Esri Alum

PS. Can you reproduce the issue with missing icons in IE on the Item Details page too that I posted above (this is for an item that you own, so you get the editing options?

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KenBuja
MVP Esteemed Contributor

I see those problems on the item pages, along with additional ones on the content page

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RupertEssinger
Esri Alum

Thanks  Ken. I have logged those issues here.

Rupert

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by Anonymous User
Not applicable

Same results as you in IE 11.

RupertEssinger
Esri Alum

Bryan Hemmer‌ If you like, feel free to log an issue with Esri tech support about the buttons you are not seeing in the standard ArcGIS Online pages, like the one you posted in your last comment. I think that if we can solve that issue, it will solve or help solve the Story Map app-specific.issues you also posted.

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by Anonymous User
Not applicable

Logged the issue with the Esri Support Report Bug form.

RupertEssinger
Esri Alum

Thanks for doing that extra step Bryan. It helps escalate to get an official customer initiated issue submitted, so appreciated.

Rupert

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