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Login credentials required for story map

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07-04-2019 01:34 AM
HelenCooper
Frequent Contributor

Hi all, 

I've just been editing some story map content (for a story that has, up until this point, been publicly accessible). 

Not much has changed, a couple of layers were added (and shared), and suddenly the story map is requesting login credentials to view it. 

I've been through the support article below, and can't see anything that is relevant to this: 

https://support.esri.com/en/technical-article/000012364

The story map I'm working on is here: https://arcg.is/zTHm0  (work in progress).

I can create a new story map from the same underlying web map, and I don't have the same issue.

Any other suggestions?

Thanks, 

Helen

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HelenCooper
Frequent Contributor

Hi Owen,

Thanks for getting back to me.  I didn't change anything on the map and the issue seemed to resolve itself.

Annoyingly I had rebuilt another version of the story map by this point anyway!

All the best, 

Helen

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OwenGeo
Esri Notable Contributor

Hi Helen -- Do you see any errors or warnings if you look at the story in the builder or My Stories? I was just able to bring up all the sections and I didn't see any login prompt. Are you still experiencing an issue?

Owen

P.S. I moved this question to our Classic Esri Story Maps space since it is regarding Journal, one of our classic templates.

Owen Evans
Lead Product Engineer | StoryMaps
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HelenCooper
Frequent Contributor

Hi Owen,

Thanks for getting back to me.  I didn't change anything on the map and the issue seemed to resolve itself.

Annoyingly I had rebuilt another version of the story map by this point anyway!

All the best, 

Helen

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