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Magellan GIS eXplorist Pro 10?

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07-26-2011 08:17 AM
NathanEide
Emerging Contributor
Is anyone using the Magellan GIS eXplorist Pro 10?  We are currently using 4 Juniper Archer PDAs and really like them.  However, the cost of the Magellan (1/2 of an Archer) is intriguing.  More specifically related to this forum is how does ArcPad 10 preform on these units?  Also, I haven't found a place to purchase a unit and Magellan isn't responding to emails - any thoughts?
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4 Replies
BrettBlack1
Frequent Contributor
I have not used the unit but checked it out at the Esri UC. The biggest thing I would be concerned about is screen size, it is very small. Also the accuracy could be an issue as I do not believe there is a post-processing option available at this point. From what I have heard the price is about $1,400 with ArcPad.

If looking for an entry level unit with a larger screen and increased accuracy about the same price point, I would recommend the Ashtech MobileMapper 10. You can download the data sheet here:

http://www.sidwellco.com/gps-survey-solutions/hardware-solutions/ashtech/

Feel free to email me at bblack@sidwellco.com if you should have any questions on this unit.

Brett
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TOMBELL
Emerging Contributor
I bought one and am sending it back after three weeks of trying to make it live up to the glowing reviews it was getting from a bunch of paid websites.  The first one was so bad, Magellan sent me a second one.  It didn't work any better than the first one.  Magellan must think the world is full of alpha testers so they sent out some fine sounding press releases to create buzz about the Pro10.  That buzz may prove to be a swarm of angry consumers that come back to sting them when enough people buy this thing. 

If you like PDAs that lock up, hardware and firmware that doesn't work, buttons that take 5 lbs of pressure to activate, a screen that crowds the right side so bad that the scroll bars don't work, this is the device for you.  Microsoft Windows Mobile 6.5 is not helping much here either.

When something goes wrong (right after you boot for the first time), call their "help" line in the Philippines.  Don't be surprised when the "engineers" tell you that Magellan doesn't have a model called the eXplorationist Pro 10.  Don't worry when they give you the phone number of Ashtech for technical support.  Ashtech is loving it because it gives them a chance to sell you their competing product in this market.  Apparently the news hasn't reached Manila that Magellan and Ashtech parted ways long ago and they are direct competitors.

I should have been suspicious when the press releases about this device came out in April but it was only available for purchase in September.  Got to wonder if their undergrad development team was waiting till the last minute to turn in their student thesis.  Magellan actually makes Trimble look good.
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JosephIslas
Deactivated User
Just purchased the Pro 10 bundled with OnPoz EZTag CE and post processing EZServ programs listed on the Magellan website. The programs work well enough but the receiver will not connect to the GNSS. Called Magellan and after jumping through their hoops talked to some idiots in the Philippines who sent me to Ashtech, what a laugh! Called them back and they put another so-called tech person on the line who could not offer advice and could not tell where to get tech support. Magellan needs to get their heads out of the ass!
Will put up with this for a few more days and if no fix will send unit back and go with something else. Where is Garmin when you need them?     Islasj@wku.edu
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DavidPalmer
Emerging Contributor
Sounds like your problems are actually related to the EzSurv software. I have and use the EzSurv software with ArcPad. It works fine. The EzSurv is good. Call up Effigis and they should be able to walk you through any problems. We're using Juniper systems gear the hemisphere antennas. The Magellan caught my eye because of the price and the collection can be post processed. The price is also very competitive in my opinion.

Really recommend that you email OnPoz support from Effigis.
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