ArcPad Data Manager shuts down ArcMap

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05-18-2010 09:41 AM
DuaneTreadon
Occasional Contributor
I am ruining ArcInfo 9.3.1 on an ELA (Enterprise License Agreement) and ArcPad 8 on its own license (not part of the ELA).  When I use the data manager to export my data for use in ArcPad I get an error message during processing.  The error signature states:

EventType : BEX     P1 : ArcMap.exe     P2 : 9.3.1.3000     P3 : 49c1abad    
P4 : ArcPadToolsGen2.dll     P5 : 8.0.3.7     P6 : 4b625e03     P7 : 000dba47
P8 : c0000409     P9 : 00000000    

ArcMap shuts down after the error and no data is processed.  This event happen when i try to export as shape file or a AXF file. 

Any thoughts on what I might be doing wrong or what might be happening?

Thanks,
JT
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38 Replies
RichardSawyer
New Contributor
I just loaded ArcGIS 10 and have the same problem.  The ArcPad Data Manager tool causes program to crash every time.  Help?
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LaneHowerton
New Contributor III
Chatting with tech support now. Will post fix if found.
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LaneHowerton
New Contributor III
hmmm.....seems to be something with my data. He had me do the following:

1.Create new Personal Geodatabase in ArcCatalog  2. Create new Feature Dataset in the new Personal Geodatabase specifying a single spatial reference for all data in this project 3. Import > Feature Class (Multiple) into the new Feature Dataset 4. Create new MXD in ArcMap using the data from new Feature Classes 5. Save MXD in ArcMap  6. Use Get Data For ArcPad tool to create ArcPad checkout

This worked and so did checking out just one of my three layers, so something apparently is wrong with one or both of my other two layers.
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AshalaPalaniuk
New Contributor II
I have been having the same problem (ArcMap crashing) using version 10, and followed the suggestion to export the data to a local drive (rather than to the network) and that did the trick.  Its a bit frustrating,  but at least that's a work-around.  I had also tried the suggestion of creating a new personal gdb and feature class but that didn't work for me.
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matttaran
New Contributor
The only solution in version 10 (srvc pk 1) I found that allows me to export my SDE data to shapefiles or AXF without crashing ArcMap is to remove all joins from the data I am exporting. Certainly not ideal because I'd like to be able to see all the joined attributes in my ArcPad project, but at least now with this work-around I am able to use the "Get Data for ArcPad" tool to efficiently get all my layers and associated symbology into ArcPad. Based on other issue listed in this thread this is just one possiblity that may be causing your ArcMap to crash when trying to export data for ArcPad.
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LesleyRoddam
New Contributor
Just adding to the list of things people have tried. My ArcPad Data Manager was crashing too, so I created a new mxd, only loaded one feature class from my Oracle geodatabase and just gave it the default symbology. I have no relationship classes defined. I am saving to a local directory with no spaces in the name. BOMB! I'm running ArcPad 10.0.2 and ArcGIS 10 SP2. I have an open support request and will post anything I find out.
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CalebGarrett
New Contributor III
I was having the problem of checking out data to a network location, but I downloaded and installed ArcPad 10.0.2 and so far it seems to have resolved my issue.
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TylerRuks
New Contributor
Transferring files is not a huge problem. Not being able to export symbology is!  I have a geologic map with about 250 units in it!

Come on ESRI, fix it.


Hi John,
Just curious if you ever found a solution for your ArcPad Data Manager crashing problem.  I'm also a geo, having the exact same problem as you were re. exporting symbology to Arcpad.  I'm trying to export graduated symbology for Au data in stream seds, and "Export Shapefile Symbology For Arcpad" crashes Arcmap 10 every time.

If you've time to drop me a line with any info. on the workaround, it'd be greatly appreciated!

Thanks for your time!

Sincerely,
Tyler Ruks.
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HannahFerrier
Regular Contributor
Thank you all for your feedback on ArcPad & the ArcPad Data Manager in particular.

On behalf of the ArcPad Team, I would like to let you all know that the ability to check-out your ArcPad project to a network location will be included in the next release.

Thanks again,

Hannah Ferrier, Mobile GIS Specialist
Maptel Pty.Ltd.
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TylerRuks
New Contributor
Thank you all for your feedback on ArcPad & the ArcPad Data Manager in particular.

On behalf of the ArcPad Team, I would like to let you all know that the ability to check-out your ArcPad project to a network location will be included in the next release.

Thanks again,

Hannah Ferrier, Mobile GIS Specialist
Maptel Pty.Ltd.



Hi Hannah,
I'm having the same problem as John Zimmerman (zman1527), who posted above.  I am trying to export graduated symbols created in Arcmap 10 SP1 to Arcpad 7.1.  These symbols display gold data in stream sediments by colour and symbol size according to gold concentration.  For whatever reason, I'm unable to do this without Arcmap 10 crashing, or losing my symbology during the export (my symbols are converted to mere points in the .apm).  This is a procedure I was routinely able to do successfully with previous versions of Arcmap and Arcpad.  Here's what happens when I make an attempt to export my symbology from Arcmap 10 to Arcpad 7.1:

Upon clicking the Arcpad Data Manager drop down, and highlighting "Export shapefile symobology for Arcpad", Arcmap 10 crashes.  If I do not have "Export shapefile symbology for Arcpad" highlighted and proceed to export the data to Arcpad anyway, upon opening my .apm in Arcpad 7.1, the graduated symbols disappear, having been replaced with simple points.

If you've a solution to this problem, a reply would be greatly appreciated.  Field season is in full swing and regaining the ability to export symbology ASAP would be extremely useful.

Thanks for your time!

Sincerely,
Tyler Ruks.
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