North arrow not showing in exported arcmap layout

[GinoOddone]

Hi everyone, 

Every time I export any map to either JPEG or a PDF the North Arrow does not show for the jpeg or the pdf. I have also tried adjusting the PDF settings and that has not helped either. 

Is there some way to work around this? An assistance or advice is appreciated. 

[KenBuja]

Did you click the option "Embed All Document Fonts" in the Format tab?

[GinoOddone]

Yes and with both scenarios the result is the same.