deauthorization arcmap

07-28-2022 05:23 AM
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New Contributor II

Please help!

I didn't know that the single use license can be transferred four times, so I got the following message. what should I do to deauthorize the license and return it to the desired computer.

74466: The return of fulfillment is denied by the return policy because max return exceeded. incident#6749-6122180

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MVP Honored Contributor

For ArcMap license issues, your best bet is to contact Esri Technical Support. They can help override the system to allow the license to do what you desire.