Workforce mobile user sync

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02-12-2024 04:14 PM
JoeDrewnowski
New Contributor

Hi, We are using Workforce in our 10.9.1 Enterprise environment.  The mobile tablets users have to constantly reload map or they won’t get their assignments.  The sync doesn’t appear to be completing.  We see in the log files that the information is requested from the data store but never makes it back to the mobile device and eventually times out.  Anyone else experience anything like this?   We have custom fields in the workforce project added to the assignments layer.

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2 Replies
JakeMatthys
Occasional Contributor II

We had an issue with Workforce syncing at my organization.  Here is the thread and solution that worked for us.  https://community.esri.com/t5/arcgis-workforce-questions/workforce-replica-sync-issue/m-p/1317332#M2...

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waddellt
New Contributor II

We are also having sync issues but are having them from AGOL, not Enterprise.

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