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Unable to create new assignments in Work Force

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04-22-2022 05:36 AM
DaveBodak
Regular Contributor

Hello,

I am working with this application to create a workflow for a hydrant maintenance crew. I was having some issues showing the feature layer on the mobile devices and was required to enable Sync to fix it.

Now, when I try to create an assignment, I am receiving the following message:

"There was a problem and the assignments could not be created. Please try again later."

The account trying to create this is a Dispatcher but also a Field Worker for testing purposes.

DaveBodak_0-1650630753416.png

Thanks for your help!

 

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5 Replies
CraigGillgrass
Esri Regular Contributor

@DaveBodak can you invite the user "craig_sp" to your project as a Dispatcher?  That will allow me to take a look at the issue.

 

Craig

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DaveBodak
Regular Contributor

Hi Craig, 

 

When I attempt to add you as a dispatcher, I recieve the "Unable to add user" message on the bottom of the screen.

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CraigGillgrass
Esri Regular Contributor

Can you add other users in your organization to the project? 

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DaveBodak
Regular Contributor

No, I am unable to add any other members - even those in my organization.

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CraigGillgrass
Esri Regular Contributor

ok, is it possible to create a temporary user for me in your org?  I should be able to take a look at this then once you add me to the project as a dispatcher.

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