Open Collector From Workforce

[MohamedMassoud1]

Open Collector from workforce is disappeared in my mobile .. i used the latest versions for workforce and collector .. i don't know the reason .. can anyone help 

IT WAS WORKING FINE I DON'T KNOW THE REASON

[CraigGillgrass · Accepted solution]

Hello,

This is a known issue on Workforce (Android); we're implementing support for App Integration, but at this time, Collector (Android) does not support a URL scheme which is why the option to open Collector from Workforce is missing on Android.  We're working on adding this support for our 1.0 release for Workforce (Android).

Craig

[MohamedMassoud1]

Thanks Craig for your answer but can you tell me when it will be fixed i am using it in live project ??

[CraigGillgrass]

Hi Mohamed,

We're working on supporting this for the 1.0 release of Workforce (Android) which we're currently targeting for mid-late November.

Craig

[MohamedMassoud1]

Hi Craig,

Is there any updates about the integration that mentioned in this thread for IOS and Andriod.

Regards,

Mohamed Massoud 

[CraigGillgrass]

Hello Mohamed,

The first release of Android will be end of January - which will bring it inline with the same level of support for App Integration that iOS has for Workforce and Collector.

Craig

[DarrylKlassen1]

Any word on this yet, I still cannot launch Collector from Workforce using my Android device?

Thanks

Darryl

[CraigGillgrass]

Hi Darryl, couple questions:

- What release of Workforce do you have on your device?

- What release of Collector do you have on your device?

- Have you configured an app integration through the Workforce web app for your project?  Guidelines for doing that are in this FAQ in our doc: FAQs for project owners—Workforce for ArcGIS | ArcGIS 

[DarrylKlassen1]

Craig,

Collector - 10.3.7 build 1018

Workforce - 1.0.0 build 1615

I have the app integration configured through Workforce - as it works on my IOS device.

[CraigGillgrass]

Darryl, ok, that helps to identify the issue you're seeing.

You need to update Collector; a little further down in the the FAQ it lists that Collector 10.4.1 or later on Android is needed.

Give that a try and let me know if you're still having a problem with launching Collector.