Integrate workforce with Citizen Problem Reporter

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11-24-2019 12:12 PM
AndrewWalker3
New Contributor

Is it possible / what is the best workflow to integrate workforce with citizen problem reporter?

Do you need to work with both citizen problem dashboard and with workforce dashboard to see incoming problems and then assign them to a worker? 

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2 Replies
Kara_Shindle
Occasional Contributor III

Hello!

Have you had any success with this?  I'd like to integrate the public Mosquito Service Request solution so that the requests appear in workforce without having to use two different manager apps.  Any luck?

Thanks!

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Kara_Shindle
Occasional Contributor III

If this is still an issue for you, I did find this:

GitHub - Esri/crowdsource-reporter-scripts: Scripts that can be used to extend the functionality of ... 

There is a workforce integration script that looks at a layer for updates (your citizen reporting layer) & adds them as assignments in workforce.  I just discovered, have not tested.

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