Is it possible / what is the best workflow to integrate workforce with citizen problem reporter?
Do you need to work with both citizen problem dashboard and with workforce dashboard to see incoming problems and then assign them to a worker?
Have you had any success with this? I'd like to integrate the public Mosquito Service Request solution so that the requests appear in workforce without having to use two different manager apps. Any luck?
If this is still an issue for you, I did find this:
There is a workforce integration script that looks at a layer for updates (your citizen reporting layer) & adds them as assignments in workforce. I just discovered, have not tested.