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Can't See Users In WorkForce Configure Tab

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08-25-2017 08:33 AM
JeffJackson1
New Contributor

I am trying to make changes to existing users and add a user in WorkForce.  On the Configure page I am able to see content on the Overview, Assignment Types, and Advanced Tabs.  When the Users tab is clicked nothing can be seen.  Is this the correct location to make changes to Users?

 

WorkForce Configure Users Tab

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12 Replies
MCAGIS
by
New Contributor II

This is the error report: (attached).

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JohnPlunkett
Esri Contributor

If you delete the group that this workforce project was attached to we get the same behavior as well

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CraigGillgrass
Esri Regular Contributor

John,

Deleting the Group that is created\associated with the Workforce Project is not recommended; we document this here:

FAQs for project owners—Workforce for ArcGIS | ArcGIS 

The Group is used to control access to the Workforce Project.  When the Project Owner adds named users as Dispatchers or Workers to the Project; these named users are added to Group so they can access the Workforce Project and it's items.

If you need assistance in correcting the deletion of the Group, DM me and we can walk through it.

Craig

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