I was notified that the Streets basemap in our Worker map was not displaying building footprints as it had previously. I changed the basemap for the Worker map and saved the changes, however, the basemap did not change in the Workforce app (iOS). Is there an issue with basemaps in Workforce? Thanks.
Hi Matt,
No, there shouldn't be an issue. Are you using Workforce Classic or the new release?
Craig
The new release.
thanks @Anonymous User If you a preplanned Map Area, you'll need to regenerate it. If not, you'll need to reload the map in the mobile app so that the ad hoc Map Area on the device is updated.
Lemme know if that addresses things.
The building footprints show in the Dispatch map in Chrome but do not show in the Workforce (new) app in iOS.
The building footprints show up in Field Maps.