Attachments not visible in app

[CarlHolt]

Have attachments to the point feature layer that are visible in the dispatcher map, but cannot see it in the mobile app on iPad.

[CraigGillgrass]

Hi Carl,

In the Mobile app, do you see the option to view the attachments?  Or is that option missing completely?  Can you attach a screenshot of what you see in the Mobile app?

If the problem is that you can see the option to view attachments but have an error opening them; what is the error?

thanks,

Craig

[CarlHolt]

Craig,

The option to view any attachment is missing. I confirmed with my coworkers that this option did work in the Beta versions. Using the web-based Dispatcher Map I can select the feature and view the attachment. But if I attempt to view the same feature in the Worker Map on iPad, there is no option to select an attachment.

[CraigGillgrass]

Carl, thanks for the screenshot and feedback.  We're looking into this.

Craig

[CraigGillgrass]

Carl, we've confirmed this is an issue.  We'll be addressing it in one of our future updates, but it will not be in our upcoming 1.1 update.

Craig