It would be very helpful to have an indication of whether a worker is offline or has connectivity (maybe by checking for a "heartbeat" from the mobile app) to allow dispatch to know that the worker is able to receive new assignments. Beyond the acknowledgement of critical priority assignments coming back to the dispatch (which could use stronger visual feedback) there is no way of knowing if the worker is receiving or capable of receiving assignments.
Hi Craig, thanks for the feedback on Workforce.
If you click on the Workers tab and look under the Worker's badge or initials on the left side of the Workers tab, underneath it is an indication of how long it has been since the Worker has moved or been heard from. This doesn't give an indication of whether they are connected or using the Workforce Project.
Hopefully, this helps with requirement you've listed above. If not, please let me know.
Craig Gillgrass
esri
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