Problem connecting to web app builder using my agol account URL

10-31-2017 12:06 PM
New Contributor

Good Afternoon, 

I am having trouble with the Web App Builder Arc GIS startup tool. I am logged into my instance on an AWS server, the server is functioning fine, but some reason the Web App Builder Arc GIS startup tool does not like the AGOL url I am using and it gives me the following when using my url ...

ArcGIS Portal Directory | Home Login | Signup | Generate Token


Invalid client_id

Error: 400

Does anyone know why this is occurring and how to get around it so I can get to the WebApp Builder page? I used my organization account at  and it seems to work fine however it too has other issues... 

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1 Reply
MVP Emeritus


   Have you tried deleting your [install dir]\server\signininfo.json and then trying your AWS portal url?

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