Loading screen in WebApp doesn't stop

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06-22-2017 05:18 AM
Nicole_Ueberschär
Esri Regular Contributor

Hi all,
I have created a webapp with WAB2.4 and uploaded my own animated gif to be showing while loading the app.
While this was working without any problems on localhost it seems not be continuing loading the app and keeps showing my loading screen.

You can see this here: Web App

Any tips how to find out what causes the problem?

Thanks in advance.

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Nicole_Ueberschär
Esri Regular Contributor

Sorry for the late reply, I was too busy on a different project. 

My colleague gave the advise not to use the app files from the server/apps directory but to download the app and then upload the unzipped download to the server (website). This seems to have solved the issue. 

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9 Replies
AdrianWelsh
MVP Notable Contributor

Hi Nicole,

I cannot see your web app. Can you link it again?

And when you say localhost, are you running this through the WAB start up bat file or through another method?

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Nicole_Ueberschär
Esri Regular Contributor

Thanks Adrian, the link is updated now. 

I start the WAB with the start up bat file, yes. There the app works fine. But when I open it to the linked webpage it doesn't load the app beyond the loading screen. I already uploaded it twice because I thought there might have been an error during the upload I did yesterday. 

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RobertScheitlin__GISP
MVP Esteemed Contributor

Nicole,

  Your app has multiple errors in the console. Seems like you are using a local version of the JS API or something. This is one of the errant urls:

http://geodata4africa.com/http://geodata4africa.com//jsapi/jsapi/dojo/resources/dojo.css 

Nicole_Ueberschär
Esri Regular Contributor

thanks! Will try to figure out where this is coming from... I am not aware of using a local version of the JS API...

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RobertScheitlin__GISP
MVP Esteemed Contributor

Did you change the env.js apiUrl?

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Nicole_Ueberschär
Esri Regular Contributor

Sorry for the late reply, I was too busy on a different project. 

My colleague gave the advise not to use the app files from the server/apps directory but to download the app and then upload the unzipped download to the server (website). This seems to have solved the issue. 

AmitaKunprasertkul3
New Contributor II

Hello Nicole,

It's been a long discussion. Could you tell me exactly how to do it? Thank you.

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Nicole_Ueberschär
Esri Regular Contributor

From the Webapp Developer interface select download for the desired application. Unzip to your favorite destination and upload from here to your server. This insures that all needed files are complete. 

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TemaPrinter
New Contributor

Hello Nicole, you download the gif image download and install without any problem here http://icons8.com/preloaders

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