Hi David Coley,
I have the same problem. It looks like print services published from ArcGIS Pro don't work in 10.8.1. Default and custom print services published from ArcGIS Pro don't work in 10.8.1.
I created Esri case #02613636 more than one week ago. Esri Support can't reproduce this issue. Print services work correctly in their environment.
My colleagues create test script:
import os
import sys
import arcpy
aprx = arcpy.mp.ArcGISProject(r"C:\Temp\layout.aprx")
mapview = aprx.listMaps()[0].defaultView
mapview.exportToPDF(r"C:\Temp\m1.pdf", 1024, 1024, 96)
layout = aprx.listLayouts()[0]
layout.exportToPDF(r"C:\Temp\l1.pdf")
layout.aprx link or you may use any other test aprx.
If you run this script from current user from Python 3 this script will work correctly.
But this script will return the error if you will run it from service account (i.e. "arcgis" in my case).
The error message
>>> layout.exportToPDF(r"C:\Temp\l1.pdf")
Traceback (most recent call last):
File "<stdin>", line 1, in <module>
File "C:\Program Files\ArcGIS\Server\framework\runtime\ArcGIS\Resources\ArcPy\arcpy\utils.py", line 191, in fn_
return fn(*args, **kw)
File "C:\Program Files\ArcGIS\Server\framework\runtime\ArcGIS\Resources\ArcPy\arcpy\_mp.py", line 1161, in exportToPDF
return convertArcObjectToPythonObject(self._arc_object.exportToPDF(*gp_fixargs((out_pdf, resolution, image_quality, compress_vector_graphics, image_compression, embed_fonts, layers_attributes, georef_info, jpeg_compression_quality, clip_to_elements, output_as_image, embed_color_profile), True)))
OSError: C:\Temp\l1.pdf
I added this service account to the "Administrators" local user group.
