3D Default App not available in 2.1 Developer Edition

[GordanBuckingham1]

I am using Web AppBuilder Developer Edition 2.1, but I am missing the Default (3D) template when I try to make a new app. There is a client/stemapp3d folder in the install. Has anyone experienced this or know the best step to start troubleshooting this?

[RobertScheitlin__GISP]

Gordan,

   What browser are you using?

[GordanBuckingham1]

Robert, I am using Chrome (Version 53.0.2785.116 m (64-bit)) on what appears to be the latest version. If it makes any difference, the browser supports WebGL (according to: http://get.webgl.org/). 

[RobertScheitlin__GISP]

Gordan,

  OK that is the info I was after. So it is not a problem with your browser not supporting openGL. So the only advice I have is to re-download WAB Dev and install it to a new directory (do not overwrite your original) and then execute the startup.bat and see if that new install has 3D capability.

[GordanBuckingham1]

I just tried that and it is still not showing up. 

[RobertScheitlin__GISP]

Gordan,

   Sorry I don't have any other suggestions then. You need to contact esri tech support.

[JunshanLiu · Accepted solution]

I think the reason is your portal does not support 3D. Only 10.3.1 or higher version support 3D app, could you check your portal version?

[GordanBuckingham1]

Correct! That's the issue. Thanks!