Print Tool 3.1 - secured services

[ScottBailey]

Has anyone been able to get the Print Tool to work using their local built-in ExportWebMapTask service over SSL. I have tried using a proxy and manual server sign in procedures but have been unsuccessful. Even when signing in manually I can access to GP Service but it fails even when I only try to export the basemap.

[TanjaJorgacevic]

Hi,

I have an update of our issue. I forgot to mention that we did try to print our secure service also through REST api, and the result was the same, empty pdf. Other tasks, identify, search, are working fine for secured services through proxy.
Also, we did try to print a non-secure service with proxy in url, that doesn't print either. Without proxy in url, non-secure service prints normally.


Thank you.

[Noah-Sager]

Hi Tanja,

So the situation is: you have a functional proxy, which supports some secure services, except Print. However, the secure Print task does not function anyway. It sounds like an issue with the print service if it failed from REST (generated empty .pdf).

Can you watch the web traffic from the Print request? Both secure and non-secure? Fiddler or Chrome developer tools are very helpful.