ArcGIS Video Server support for RTSP live stream service with embedded username and password

[AkmalJasman]

I'm trying to publish the Video Stream Service using Excalibur. The setting that I enter when publishing:

Protocol: RTSP

Stream Address: username:password@IP Address/subdirectory/subdirectory

Port Number: 9000

I've successfully published it, but the video layer is not available, and the stream service is stopped. is there any mistake that I done during publishing? 

[TomMerhige]

Hello @AkmalJasman 

Thank you for providing this information about the issue you are having with publishing a livestream video. To troubleshoot this further, it may be best to work directly via email so I can loop in some colleagues of mine and so we can look at some of the settings on the Video Server. Please feel free to email me directly at tmerhige@esri.com. Thank you again for reaching out!