Feeds working, but show a status of stopped

[Justin_Greco]

We just had Velocity enabled on our organization last week.  I have been able to successfully create feeds and data is flowing into the real time analytic that I created.  However, the feeds are showing a stopped status and clicking the start button returns a message saying that the feed is already running.  Since the feed is running and reporting a stopped status, there is no way to actually stop the feed.  Has anyone else experience this issue before?

[JeffSilberberg]

Do you have multiple Feeds with the same name? Maybe the duplicate is owned by someone else in the organization?   But If it were me I would open a support ticket as it sounds broken. 

[Justin_Greco]

We just got Velocity enabled last week and I am the only user.  I think it is something with an incident on Esri's side that prevented us from even creating feeds.  Thought I'd also see if anyone in the community is having similar issues.  There are 3 feeds created, all different names and all different types of feeds.

[PeterNasuti]

@Justin_Greco Thanks for reporting this and apologies that you are encountering this issue. Please take the following actions for us to resolve this:

• Log an Esri Support Services case with the aforementioned information
• Send me an email (pnasuti@esri.com) or Esri Community private message with your organization name and details