Good evening. I'm a building engineering from Italy and i'm using ArcGIS Pro 2.7 for my master thesis work. Since this morning when i started ArcGIS Pro the software won't let me log in. When i tried to recover my username and password the following e-mail was sent to me:
You recently requested that ArcGIS send you the username or usernames associated with your email address. Here they are:
Esri Public Account : ***
Organizational Account : *** (disabled)
Organization Name : ***
Organization Admin Contact(s): Learn Admin2 (learnarcgissupport@esri.com)
Esri Access : disabled
I can guess that the Learn ArcGIS had an expiration date, but when i downloaded ArcGIS Pro i used that account to put inside my license code. Now that the account is disabled, the license is still working because i i did a check on that, but what do i do now? I have to create another "non public" account and associate it with the license code? If so,how?
Thanks in advance for your help
