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Why wont the survey123 app update with changes made in Survey123 connect?

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3
07-18-2018 07:24 AM
DacodaMaddox
by
Emerging Contributor
‎07-18-2018 07:24 AM

I updated and republished a survey.  It looks fine on the web survey but when I open it in the app it has remained the same.  How can I fix this? 

0 Kudos
3 Replies
CarmelConnolly
by Esri Regular Contributor
Esri Regular Contributor
‎07-18-2018 08:52 AM

Hi Dacoda,

Have you tried deleting the survey from the device and redownloading it?

Help: https://community.esri.com/thread/167103 

If that doesn't work, can you provide more information or screenshots on what you've changed? 

Carmel

DacodaMaddox
by
Emerging Contributor
‎07-18-2018 08:56 AM

Hi,

I tried to figure out how to delete surveys from my app but couldn't figure it out so I just deleted and reloaded the app.  That worked well. 

by Anonymous User
Not applicable
‎07-18-2018 05:08 PM

Hi Dacoda,

You can delete a single survey on the device, without needing to delete the entire app, by opening the survey to the initial landing page, where Collect, Inbox, Sent box etc are displayed, and selecting the menu in top right hand corner, and delete survey option: