Units will not display as metric even though device language is UK English

MatthewGuilliatt · ‎05-20-2021

Hi all - as far as I'm aware the units shown in Survey123 when you are drawing e.g. a GeoTrace feature are set by your device locale/language. I'm in the UK, but my app is using imperial units. I have double checked that my device language is set to UK English in my settings, but can't get Survey123 to show metric units. Currently using a OnePlus 1, but colleagues are having the same issue (though haven't checked the language on their devices isn't US English)

Any suggestions?

DataOfficer · ‎05-20-2021

I've had this same issue and reported it to ESRI at the start of 2020. It is logged as enhancement #ENH-000128512 Survey123 app - when setting a device to language: English (UK) display metric units by default instead of imperial units.

I hope they resolve this. The only workaround offered was as follows: "the only way for all devices to show metric measurements is to change the language settings for all devices to Australian English or Canadian English".

gis_bCapell

Hello @DataOfficer and @IsmaelChivite,

I'm connecting some threads i've found on the issue of setting geoshape drawing units. I wasn't able to find the enhancement request by number referenced above and I haven't been able to resolve the issue of a USA-based user seeing metric units while drawing. My users are using the Survey123 survey on a Web browser, not the mobile app. The work around is to display the area in acres in a note following the drawing map, but this isn't exactly a desirable user experience. Below is the link to Ismael's response on the issue and source of the work around I mentioned above.

What do we need to do to move this forward so Connect XLS can define the geoshape drawing units?

https://community.esri.com/t5/arcgis-survey123-blog/survey123-tricks-of-the-trade-lines-and-polygons...

hsummers_scf

Hello! I'm having a similar (but opposite) issue in the US. I am hoping to use US standard units in my mapping, but the metric units are the default, even though all of the geoshapes are drawn in the US.

I was told that this has to do with the organization's settings (Content -> Organization -> Settings -> Map and Scene -> Default Units), but the "US Standard" was already the default for my organization.

I'd love any advice if someone finds a solution!