I have created a form using the Survey123 web builder, however whenever I do an edit on the form after setting a rule and save, the entire rules disappears. I have reset the rule numerous times after getting management feedbacks from testing, and this keeps happening. Is this a known issue, and is there any workaround for it?
There currently isn't an issue with rules as you describe it known. Just to confirm, you are publishing after making the changes? Save is used to crate an in-draft checkpoint, publishing finalizes the changes to the form.
This is my workflow:
1. Open survey already published.
2. No rule is set.
3. Gotten feedback from management, I need to set a rule.
4. Rule Set
6. Out of curiosity, I closed the survey and came back and saw that the rule disappeared:
I was able to reproduce the behavior that you mentioned. It appears that it is related to applying rules to questions that reside within a Group. I have gone ahead and raised an issue in our internal repository, but in the meantime, a workaround might be to remove the questions from the group and delete the 'Group' question.