Survey123 form visibility

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03-02-2021 05:46 AM
ReneAubut
Occasional Contributor

For one specific user, I have a form that is visible on a mobile device but not visible on Survey123 desktop. This form is shared with a group. 

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Philip-Wilson
Esri Notable Contributor

Hi @ReneAubut,

Did you resolve this issue? The sharing permissions and way surveys are displayed in mobile devices and desktop platforms is exactly the same. Is the user signed into the same account between the mobile device and desktop? Are they using the same version?

Regards,

Phil.

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Philip-Wilson
Esri Notable Contributor

Hi @ReneAubut,

Did you resolve this issue? The sharing permissions and way surveys are displayed in mobile devices and desktop platforms is exactly the same. Is the user signed into the same account between the mobile device and desktop? Are they using the same version?

Regards,

Phil.

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ReneAubut
Occasional Contributor

Phil, yes it's fine now. I noticed that day ArcGIs Online server was slow. I guess it took some time to update my new user groups. After 1 hour, without doing anything it, he was able to see and use the form. Thanks