Survey123 Feature Report Template Error

[RickeyFight]

I am getting an error when trying to create a sample template. 

Survey123 for ArcGIS‌

[JamesTedrick]

Hi Rickey,

Are you using ArcGIS Online or ArcGIS Enterprise?

[RickeyFight]

James Tedrick‌

I guess that would be helpful information. 

I am using ArcGIS enterprise. I am also created the survey in survey123 Connect 

[JamesTedrick]

Thanks,

And to check, the ArcGIS Enterprise implementation is reachable via the internet, which is required for the feature service functionality?  See Use Survey123 with ArcGIS Enterprise—Survey123 for ArcGIS | Documentation for more information.

[RickeyFight]

James Tedrick‌

Yes it is able to reach the internet. I started one before on a similar survey but for some reason I am getting an error this time. 

[JamesTedrick]

It might be best to open an Esri Support ticket to further diagnose what the issue might be. 

[JordanMiller4]

This might be a "public facing" issue with your portal. I would recommend reading the documentation and having a word with your IT.

https://doc.arcgis.com/en/survey123/reference/survey123withenterprise.htm

[RickeyFight]

Jordan Miller‌

I can create a report using a different survey. I am not sure "public Facing" is the issue.