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Survey123 Error Code (new to me)

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03-28-2022 11:59 AM
NickBruns
New Contributor II

Just started experiencing this issue last week.  I was trying to edit an existing survey when I was prompt with this error.  It has me stumped, this isnt the normal error you get when something is wrong in one of the data fields or anything.  My work around was copy the existing database, "create" a new form in Survey123, and the past the previous information.  However, today again when i try and go back in and add more questions i cannot update the survey without getting this error again.

I can copy previous questions and paste them exactly and it will do the same thing, seems like if i add anything to the existing survey this happens.

  My initial thoughts were it had to do with excel doing something to the original file once its save.  Just wondering if anyone else has ever experienced this issue.

 

NickBruns_0-1648493493580.jpeg

 

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Katie_Clark
MVP Regular Contributor

Hi Nick,

This is related to an issue with the form validation web service. See this related post.

The team says they're working hard and hope to have it fixed by tomorrow! Fingers crossed!

That being said, if you need help diagnosing the issue before this is fixed, you can post the form and perhaps we can help!

Best,
Katie


“The goal is not simply to ‘work hard, play hard.’ The goal is to make our work and our play indistinguishable.”
- Simon Sinek

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2 Replies
Katie_Clark
MVP Regular Contributor

Hi Nick,

This is related to an issue with the form validation web service. See this related post.

The team says they're working hard and hope to have it fixed by tomorrow! Fingers crossed!

That being said, if you need help diagnosing the issue before this is fixed, you can post the form and perhaps we can help!

Best,
Katie


“The goal is not simply to ‘work hard, play hard.’ The goal is to make our work and our play indistinguishable.”
- Simon Sinek
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NickBruns
New Contributor II

Thank you for the update, i must have missed those other posts but it does seem to be the same thing!

 

Thanks again,

Nick.