Survey123 Data page crashes for users with "results" access

169
1
11-15-2022 12:34 PM
ANRGIS
by
Occasional Contributor

I have a survey that I have shared the results of through the Collaborate page with a certain group. When I try and access the Data page (https://survey123.arcgis.com/surveys/<id>/data) as one of the members of the group the page begins to load and then freezes. I can access the data through other means as users within this group and the Overview and Analyze pages load properly, it is just the data page that does not.

 

I have tried creating a new group and sharing/unsharing the results but still have the same result. I have no problem viewing the data page when logged in as the creator of the survey.

If I share the survey with a user in the update survey section of the Collaborate page that is in a Shared Update Group the data page will load fine for them. But I would like to just share the results and allow for export on the data page.

1 Reply
JansenLyons
Occasional Contributor III

Hi @ANRGIS , I haven't been able to replicate this issue on my site from what you are describing. If it's not system wide you may want to request a Tech Support ticket with ESRI for your organization in case it is something specific to your users or organization.

Best,

 

Jansen Lyons - Records and GIS Section - Public Works - City of Rio Rancho, NM
0 Kudos