Survey 123 data not loading in Portal

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02-20-2020 09:26 AM
MaryCamp
New Contributor II

Has anyone had difficulties using their survey 123 data in portal lately? When I go to add the survey data it will show up on the map, but not in content. It is also accompanied by an error that states that "The layer, survey123_8cd19b4b12b747fa8ee478448634f06d - metadata, cannot be added to the map." These aren't new maps and have worked in the past, but are now having these difficulties. 

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1 Reply
JamesTedrick
Esri Esteemed Contributor

Hi Mary,

This might require further troubleshooting to determine if there's an issue with your portal or the hosted layer.  Can you file a ticket with Esri Support?

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