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remove location sharing tracks from mobile device

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09-06-2024 08:02 AM
pslgisAdmin
Occasional Contributor

We have a survey123 connect survey that requires location tracking. On the mobile device, the tracks are still showing and we've not been able to remove them. I tried the instructions in the the FAQ here https://doc.arcgis.com/en/survey123/get-started/faqgetanswers.htm#anchor19

But they are never removed.

Any ideas?

 

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ZacharySutherby
Esri Regular Contributor

Hello @pslgisAdmin

You can also navigate to:

  • WindowsC:\Users\<username>\ArcGIS\My Survey123\data\esri.AddIn.Tracking
  • iOSSurvey123/Documents/ArcGIS/My Survey123/data/esri.AddIn.Tracking
  • AndroidAndroid/data/com.esri.survey123/files/ArcGIS/My Survey123/data/esri.AddIn.Tracking

and delete the Tracking.sqlite file. 

Thank you,
Zach

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2 Replies
ZacharySutherby
Esri Regular Contributor

Hello @pslgisAdmin

You can also navigate to:

  • WindowsC:\Users\<username>\ArcGIS\My Survey123\data\esri.AddIn.Tracking
  • iOSSurvey123/Documents/ArcGIS/My Survey123/data/esri.AddIn.Tracking
  • AndroidAndroid/data/com.esri.survey123/files/ArcGIS/My Survey123/data/esri.AddIn.Tracking

and delete the Tracking.sqlite file. 

Thank you,
Zach
pslgisAdmin
Occasional Contributor

Thanks.

I had to plug the Android into the computer to see that file.

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