Public survey not working when published from enterprise

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11-17-2020 12:52 AM
Jon_Tait
New Contributor II

Hi, I've used Survey123 successfully many times when creating and publishing surveys from ArcGIS Online (AGOL). But when I try and create a public survey from our work Portal I get an error when opening the survey on anything other than the laptop I created it on that says:

"This survey does not exist or is not accessible"

The survey is shared to Everyone(Public) and is open for responses. 

Am I doing something wrong? The URL for the survey is https://survey123.arcgis.com/share/a60c43739bc74dc099a2147384693dfa?portalUrl=https://arcgisinternal...

Many thanks
Jon

Environmental Control Officer
East Riding of Yorkshire Council, UK
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2 Replies
DavidColey
Frequent Contributor

HI Jon - you might have to enable anonymous access to the portal. If that is already enabled, then I don't know...

Jon_Tait
New Contributor II

Thanks David, I'll pass that on to our IT team and see if they can fix it

 

Jon

Environmental Control Officer
East Riding of Yorkshire Council, UK
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