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New errors since Survey123 Update

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12-12-2022 11:52 AM
RogerAsbury
Occasional Contributor

Getting a couple of new errors since the update on Dec. 6. The most obvious is when people open the survey and see:

errorinitializing.png

 

Which is pretty vague error, all things considered. 🙂 And it doesn't seem to affect anything. You can close this error, fill out the form, and it works just fine. But I'd like to fix whatever may be causing it.

Next, after filling out the form, people may (doesn't happen every time...) see the following error:

webhooktimeout.png

If you select show details it shows the URL to the webhook processing server and claims it timed out after five seconds. However, most of the time, the server processed the webhook just fine.

Additionally, it now seems that the webhook it being triggered twice per entry. 

Any ideas what may be causing these. I'm more concerned about the first error, as it shows up consistently and might be a deterrent those attempting to fill out the form.

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Roger Asbury
Analyst/Programmer - Fairbanks North Star Borough
Tags (3)
12 Replies
SuryaRathanlal
New Contributor

Thank you Javier, your response was helpful. I believe you are using Queue trigger to have the payload queued and processed. Did you use an Azure function HTTP Trigger to post the payload to the queue?

I'll try something similar with my custom REST API webhook.

Thank you!

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jvarasanz
New Contributor III

That is affirmative.

I'm glad the information was useful. It took me a while to get that taken care of.

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ZhifangWang
Esri Regular Contributor

Hi @RogerAsbury @jvarasanz @SuryaRathanlal ,

The webhook issue has been fixed in the latest Survey123 February 2024 Update.

Thanks again for your feedback.

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