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Missing pdf file attachment

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Monday
mgrieta
New Contributor II

Hi Community,

I have a submission workflow using Survey123, below are the forms.

1. Electric Service Application Form (to be filled out by the customer who applying for a new electric meter)

2. Electric Service Application Review Form (to be filled out by reviewer if the application is ready for installation)

I used the Electric Service Application Form to submit a new application, with attached .png and .pdf files.

After submitting the application, it was received by the Electric Service Application Review Form, and I observed that the attached .pdf file was missing.

Has anyone else experienced this issue? Could you assist me in finding a solution? Thank you in advance.

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