Login to Survey123 website problem

[KeithHupperts]

When I try to log into the Survey123 website I am presented with a dialog box that asks me to approve Survey123's access to my organizational AGOL account information.  I hit approve and I am briefly logged in for a 1/2  second, then I am logged out and the form reappears.

I figure there must be some permission setting that I need to tweak but I can't find it.

Any help would be appreciated.

Thanks,

Keith

[JamesTedrick]

Hi Keith,

Do you have any plugins that might be rewriting URLs installed on your browser?  We recently had a case like this that was caused by the EFF's HTTPS Everywhere, which rewrites URLs during the login process, breaking some cross-domain issues

[KeithHupperts]

Not that I'm aware of.  I turned off all of my Chrome extensions and still get the same behavior.

[KeithHupperts]

Interestingly, I just tried it in MS Edge and it opened up without a problem.

[JamesTedrick]

I'm not seeing this in Chrome (v58, just updated) for both Mac & PC.  When you are logging in, are you logging in at http://survey123.arcgis.com or https://survey123.arcgis.com ?  We handle the case of switching to the SSL if your organization requires it, but without seeing what's happening, it sounds like a reload across domain issue.

[KeithHupperts · Accepted solution]

I was logging in at survey123.arcgis.com without specifically putting the https:// in front. Once I put that in front it opened in Chrome.

Thanks for the help!