how to load data, in a survey 123

[RTMRTM]

I need to load some customer records into a form.

I need to upload my clients' information in a survey form 123.

so that my people in the field validate the information and also ask some extra questions.

[ZacharySutherby]

Hello RTM RTM‌,

Depending on the format of your customer records it would need to be appended to the Feature Service associated with your Survey123 survey. 

One option would be to use the append tool in ArcGIS Online/Enterprise Portal: Manage hosted feature layers—ArcGIS Online Help | Documentation 

Although the more pragmatic workflow would be to use the append Geoprocessing tool in ArcGIS Pro: Append (Data Management)—ArcGIS Pro | Documentation 

If your customer data is a little more complicated with attachments and related records the following video may be helpful with the append process: https://www.youtube.com/watch?v=S5V6MIrAKCk&t=1s

Thank you, 

Zach