Generated Note Causing Publishing Issue

[PaulLefaive2]

Hi Everyone,

I'm using Survey123 Connect v3.22.49 to publish a lengthy form XLSForm to ArcGIS Online.

My XLSForm, although long, is quite simple, it contains a series of groups (collapsible sections) and no repeats. I've published the form successfully and all appears to be working and I'm able to view, use, and submit on the web version.

However, I further wanted to customize the form by leveraging 'generated_notes_prompt_submitted' in my XLSForm and thats when problems arose. I'd like to customize the post submission screen however when I add the generated note to do this it "breaks my form" in survey123 connect (preceding questions not behaving correctly) and when I try to publish it gets stuck on 'Checking Feature Service' and just hangs to the point that I have to close Survey123 connect and re-launch.

It's strange because I have another form where I have this working with no issue at all.

Anyone run into this issue? Or found a workaround/solution?

Thanks,

Paul

[DougBrowning]

@PaulLefaive2 I finally got 2 grids to work by adding ?version=latest to the end of the URL in the web.  Even though it was a new form it come from a file from last year.  This seems to get it stuck on the old version of the web.  Could be worth a shot for you.
Found on page 4 of this post   https://community.esri.com/t5/arcgis-survey123-ideas/grid-theme-to-be-supported-in-survey123-web-app... 

[Neal_t_k]

As a workaround, you could add a summary/review page to the end of the form before submission and then use the generic Thank You page.

[PaulLefaive2]

@Neal_t_k Yes I intend to go the route you suggested. Unfortunately, it was confirmed yesterday working with Esri support that this is in fact a bug and it's been reported to the Survey123 development team to fix. Appreciate your suggestion, definitely a valid option.

[ArthurKayDEQ]

Has there been an update regarding this bug? Tried adding a captcha (generated_note_prompt_captcha) to an existing XLSForm survey that was using grid styling, and it prevents publishing. It does work in a simplified test survey if "Pages" overall style setting is used and "field-list" is set for each group appearances. 

[MiltonSolano]

Folks,

As of today (September 6, 2025), I can confirm that in Connect version 3.23.48 it is not possible to use the dynamic-grid or fixed-grid style in a form and include a custom note. None of them work, except for generated_note_form_title. The others (generated_note_prompt_captcha, generated_note_prompt_submitted, generated_note_form_footer, etc.) do not allow the form to be generated correctly.

If you place one of those notes in a form that uses a grid style, the form displays completely blank and cannot be published.

I wonder when ESRI will address and fix this issue in Connect. I need this fixed ASAP.

Mjss