File attachments not showing in inbox

10-24-2022 03:37 AM
New Contributor II


I've seen that image attachments for records submitted through Survey123 are now able to be accessed from the inbox (Whats New in ArcGIS Survey123 (September 2021) (, which is fantastic. However, I have a form that attaches files using the 'File' field type (instead of the 'Image' field type), due to bother pdf and image files needing to be uploaded by the user. These however, still don't appear to be being pulled back into the inbox.  Are attachments uploaded with File field type not supported in the inbox? And if not, is this functionality something that will be added in the future? 

Many thanks,

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Esri Regular Contributor

Hello @KatieQuantrell

You are correct attachments uploaded via the File question type are not supported in the Survey123 Inbox. Please see this link for more information:

Thank you,
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