Hello.
I have created a survey in Survey123. I currently have it set as public and anyone can view it; however, if you complete the survey and try to submit it, you get the following error: "Failed to submit. - undefined". I tried making it public, not making it public but it doesn't seem to make any difference. It works great from the app. Any suggestions?
Hi Ginger - I assume you made your survey in Connect. If so - can you share your Survey xls and I'll take a look at it.
Thanks
John
I published it and it worked fine for me.
Can you test against: https://survey123.arcgis.com/share/f5521681d5684ce0bdaac429583c7c7b
It may be a specific value that is being entered.
Ok that is frustrating! You did change it slightly and you reduced it.
Can I see your .xls sheet?
Is there a limit on the number of questions?
Ginger Harrington, R.E.H.S
Team Leader - Onsite
Hendricks County Health Department
Phone: (317) 718-6010
Fax: (317) 745-9218
www.co.hendricks.in.us<blocked::http://www.co.hendricks.in.us/>
Johnathan,
Thank you so much for all of your assistance! I really appreciate your help! I don’t mean to be difficult!!
I have two other survey’s published and they work fine.
If I shorten this survey it works.
I don’t understand.
Why is it working for you but not me?
Here is the link for my published survey:
https://survey123.arcgis.com/share/b00cf02d764b4d728cef928c0b7cf29f
(FYI-The first time you published it, the survey had been altered to show the groups on separate pages.)
Ginger Harrington, R.E.H.S
Team Leader - Onsite
Hendricks County Health Department
Phone: (317) 718-6010
Fax: (317) 745-9218
www.co.hendricks.in.us<blocked::http://www.co.hendricks.in.us/>
Hi Ginger
I tested you link and got the error.
Looking at the console we are getting the following:
{"addResults":[{"objectId":null,"globalId":"B28DFD12-C498-4317-8C0C-7E6DDAE78F3A","success":false,"error":{"code":1000,"description":"String or binary data would be truncated.\r\nThe statement has been terminated."}}],"updateResults":[],"deleteResults":[]}
So looks like we are submitting text longer that the field length for one or more questions. This should not be happening.
The reason it is working for me is a that I'm using 2.7 and the field lengths for select_one questions are set to 255.
When you shorten it - what questions are you removing? It would be good to work out which question is causing the issue.
Thank You Johnathan!
Any chance of getting a beta version of 2.7?
Ginger Harrington, R.E.H.S
Team Leader - Onsite
Hendricks County Health Department
Phone: (317) 718-6010
Fax: (317) 745-9218
www.co.hendricks.in.us<blocked::http://www.co.hendricks.in.us/>
I found and downloaded 2.7.68. I republished the survey and it still doesn’t work. I still get the same error.
Ginger Harrington, R.E.H.S
Team Leader - Onsite
Hendricks County Health Department
Phone: (317) 718-6010
Fax: (317) 745-9218
www.co.hendricks.in.us<blocked::http://www.co.hendricks.in.us/>