Error: 403 Error transferring Help

[JimW]

I am encountering an error on some of my surveys when I open them in Connect (3.11.123 on Windows 10).  When I open a survey and click update, I get the following error message:

A couple of other surveys don't encounter this that area similar in nature in that they both use a hosted feature service as submission url.  If I try to create a brand new survey whether from a template, one of the existing surveys, a feature service or file, it hangs on creating the survey and I have to force Connect to close.  When I reopen the Connect, the Survey I tried to create is there and Connect presents this:

I click yes and then get the original error message mentioned above.

What is going on?  Thanks!

[ZacharySutherby]

Hello @JimW, 

If you are still encountering this behavior would I be able to obtain the XLSform that was created when creating the survey? 

Thank you, 

Zach

[JimW]

Thanks for the reply @ZacharySutherby  The problem was resolved.  It had to do with certain sites being blocked by our firewall.  Those where whitelisted and the problem went away.