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Enterprise deployment Survey123 Limiting File Sizes for Attachments

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2
a month ago
KimberlyMeinert
Frequent Contributor

We installed Survey123 on our Enterprise 11.3 deployment.  Created a survey for staff which includes a couple questions asking for pictures.  I have the file size in the question at the maximum of 20 MB but it won't allow me to actually upload anything bigger than 1 MB or so each (haven't tested the actual limit, but that's what I had to test with).  Two 2.5 MB pics won't even go.

So, is this a bug, or is there another configuration setting that we can use to allow larger attachments to match what the form says it can handle?

 

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2 Replies
abureaux
MVP Frequent Contributor

Ya, this is a super annoying limitation that I wish they'd remove...

Here is some more detail on the limits.

abureaux_0-1750707111487.png

 

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Catalina_ShastaCounty
New Contributor

Hi ! @KimberlyMeinert  ! 
We are trying to install on 11.3 and keep getting an error message Error: Invalid Portal Credentials. Please Check Username and Password and Try Again
The tech assigned to our case is stumped 😞

Can you tell me more about your deployment experience? We have portal and server and web adaptors on separate servers. I am using the correct credentials but perhaps we are using the wrong URLs to associate portal to the new website. 

Let me know if you're willing to share more details! cllanos@shastacounty.gov

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