Color reset on Survey123 load?

04-03-2019 04:39 PM
Occasional Contributor II


I have created a survey form using Survey123 Connect that has custom colors chosen for the background and title bar at the top of the screen.  When users load the survey via a weblink or QR code the screen loads initially with the default green background, then changes to the custom colors.  The color change delay is probably less than one second but it is noticeable (and annoying).  This delay does not occur if you use the Survey123 mobile app, but that's not a viable option for us. My clients are asking why this is happening.  I don't think this was happening before the latest update release.

Any ideas?

Allen Risley

GIS Specialist

California State University San Marcos

0 Kudos
1 Reply
Esri Regular Contributor

Hi Allen

Thanks for reporting this behaviour. The issue has already been raised and our team are working on a fix for it, which should hopefully be included in an upcoming update to the Survey123 website. I'll keep this thread posted with any updates.

Best regards,