I have several existing surveys that are set to Public for submissions, so that users do not need to sign in to download the survey. Instead, I tell them to visit the survey link in a browser on the device (e.g. arcg.is/xxxx) to access and download the surveys. I have found (on iPhone, iPad, and Android devices) that when I release updated versions of the survey, if the users do not delete the existing copy on their devices, the updated version will not overwrite the older version. So when they go to use the "updated" version, it's actually the same old one. Only by deleting the survey entirely and redownloading it do they get the updates, which also deletes their sent and draft surveys. This is a problem, since most of them want to retain their "Sent" data locally. Is there a setting I have missed, or is this just a function of the public survey option?
Hi. You did not miss anything. Survey links will not download a survey to the device if it is already there. I totally see the use case you describe. I will add to our backlog. Thanks.
I would also add my 2cents to get this updated.
It is easy for me to send out new surveys to non-esri users and they can down load the app and the survey and start submitting data immediately.
However, when I update the survey (and I had to due to the app updates and bugfixes) and have the users download the update, a signin is needed. This has been very confusing to users as they try any old password to try and get in (thinking they must have used one earlier) and nothing happens. I have even had users try the forgotten password path, but nothing happens there, as they are not esri users, so there is no stored password....
This seems a broken system, and needs an update!