503 error: The request could not be satisfied

[DenaS1]

Hello - wondering if anyone can explain this error?

A client received it twice after clicking on a public survey link from survey123. On the third try, he was able to get through to the survey but I am hoping to avoid this error in the future if possible.

[JamesTedrick]

Hi Dena,

Are you still seeing this issue?  If this occurred at ~9:30 or so yesterday, that was due to preparations for the 3.7 release of Survey123.