Published express map has disappeared with no trace

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12-06-2021 05:29 PM
GabeAbatecola
New Contributor

A published express map that I recently made has seemingly disappeared from my Arc story map collection. I am not sure how this could've happened as I had access to it just a couple of days ago from the following link:  https://storymaps.arcgis.com/stories/6c3852d6d1f945f889e479556b0af50e\

Today when I tried to access it, it did not exist. I'd like to know what my options might be to potentially recover the map and figure out what may have happened. I can confirm that I've saved this map and published it last week and never deleted it. I was wondering if anyone has ever reported the same situation as me? I have no explanation as to why this could've happened other than someone logging into my account and deleting it but this is highly unlikely. 
-Gabe
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OwenGeo
Esri Notable Contributor

@GabeAbatecola -- I'm not sure I can explain what happened from the information provided. Please contact Esri Technical Support and they can look into this for you.

Owen Evans
Lead Product Engineer | StoryMaps
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