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Popup settings on original map are not applying to the storymap.

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08-30-2019 01:58 PM
DustinSchiffer
New Contributor

I have a map I have created with multiple layers, one of them being a roads layer. I only need the labels, so I set the lines to transparent, as I usually do in Pro. I disable popups for the roads layer, which applies correctly to the map. When I go to the Story Map, the popups are still enabled. I have done everything from creating an entirely new map and starting over on the Story Map, but the issue keeps occurring. I also noticed that the drawing orders aren't applying. This issue wouldn't be a huge deal, but the popups keep putting the roads layer first in the popup, even though it is last in drawing order. The only somewhat acceptable thing I've done now is to just enable popups but remove all attributes, so atleast it is a blank popup that the user can scroll to the next relevant page. I have redone everything multiple times, so I believe this is a bug. I also noticed other settings will... unapply?... after the Story Map has been open for a decent amount of time. By this, I mean for the first 10 minutes all of the roads will be transparent, as intended, then randomly it will give the roads a white color and remove transparency. That is a secondary issue, though.

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13 Replies
ChristianeQ
Emerging Contributor

Hi Owen,

I am having the same issue with the pop-ups. "Redevelopment Boundaries" has been disabled in the web map but still appears in my story map. This is the map.

Thanks!

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OwenGeo
Esri Notable Contributor

All -- I apologize for the late follow-up, but we addressed this issue with pop-ups in July. Can you please check again and let me know if you are still seeing these issues?

Owen Evans
Lead Product Engineer | StoryMaps
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LeahBowyer
Occasional Contributor

I'm having a similar issue now. The pop-up settings made in Map Viewer aren't being reflected in the StoryMap. The only option responsive is toggle on/off. Visible fields and configuration aren't being honored.

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AbbyE_Esri
Esri Contributor

Hi @LeahBowyer , I'm testing and am able to see the honored pop-up settings for my web map in the story, like changing visible pop-up fields. Are you using the Map Viewer or Map Viewer Classic? Can you give another example of the configuration you're setting in the pop-up so I can try to reproduce the behavior?

--Abby

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