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Navigation Tab Fail to Load the Map Sometime in StoryMap

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05-07-2025 10:56 AM
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LanSong
New Contributor

Hi All,

I'm experiencing a strange issue today when loading my StoryMap. The maps sometime fail to load when I click the navigation tabs, but they appear if I double-click the tabs. There are no loading issues when I scroll down through the StoryMap. Does anyone have any idea why this is happening? Thanks a lot!

map fail to loadmap fail to loadit works after double click the tabit works after double click the tab

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OwenGeo
Esri Notable Contributor

@LanSong - I'm sorry you are seeing an issue with maps not loading consistently. If your story is publicly shared please post a link to it here and we can take a look. If you are unable to share a link, please contact Esri Support and they can help you troubleshoot.

Owen Evans
Lead Product Engineer | StoryMaps

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OwenGeo
Esri Notable Contributor

@LanSong - I'm sorry you are seeing an issue with maps not loading consistently. If your story is publicly shared please post a link to it here and we can take a look. If you are unable to share a link, please contact Esri Support and they can help you troubleshoot.

Owen Evans
Lead Product Engineer | StoryMaps
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