My storymap post cannot be loaded

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06-29-2020 07:55 AM
Won_GiJung
New Contributor

Hi, I created a storymap using ESRI's web storymap builder about a year ago. I went back to the page for research purpose, but got this message once I tried to open it:

Has anyone encountered a similar issue before? If so, how can I fix this?

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3 Replies
ShaneMiles
Esri Contributor

Hi Won Gi Jung‌,

Check out the blog "The story builder can't be loaded." I can see my story map in my content, but I cannot access it to... It has some steps to record around last known operation/workflow prior to the error occurring, before lodging a ticket with support. Did you try to hit the story URL directly and is the Story still listed under my stories?

Shane 

Won_GiJung
New Contributor

Shane,

Thanks for sharing the link. I'm trying out the steps people have taken before, but it seems I might have to file a ticket.

Best,

Won-Gi

ShaneMiles
Esri Contributor

Won Gi Jung‌ Good luck mate, let us know how you go.

Shane 

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